What does a great digital travel experience look like and what do travel providers need to consider as part of their offering?
by The Steer73 team 
Summary The hospitality industry has been one of the slowest to ‘digitally transform’. As an industry that at its core must deliver a service physically, digital has often been seen as a requirement, or even burden, rather than as an enabler for a better customer experience, and better business performance. COVID-19 has changed that and …
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