Insights

Research, articles and briefings from the world of tech.
Retail customer using a mobile payment feature at a store checkout.
Industry Insights: Retail

B2C customer expectations in 2026

Explore the key themes shaping consumer expectations in 2026, and why businesses must evolve toward proactive, mobile-first, and personalised journeys to stay relevant.

By the Steer73 Insights Team

Technical Insights

Key considerations when designing mobile APIs

Designing APIs for mobile apps comes with a unique set of challenges from unreliable networks to strict performance demands. This article explores the key principles and practices that lead to faster, more resilient, and user-friendly mobile experiences.

By Artur Cruz, Technical Product Lead @ Steer73

Business spreadsheet with multiple tabs demonstrating need for custom web application
Product Director Insights

Outgrowing Excel: What to do next

Many businesses are quietly powered by sprawling Excel spreadsheets. We explore why, when and how to migrate to something more stable.

By Peter Honnor, Product Director @ Steer73

Software development prioritisation
Product Management

Software development basics: the epic, feature and user story

Great software development requires a structured approach to keep teams aligned and focused. This article explores how epics, features, user stories, and tasks work together to support effective software delivery.

By Andu Boeroiu, Senior Product Manager @ Steer73

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