Insights

Research, articles and briefings from the world of tech.
Retail customer using a mobile payment feature at a store checkout.
Industry Insights: Retail

B2C customer expectations in 2026

Explore the key themes shaping consumer expectations in 2026, and why businesses must evolve toward proactive, mobile-first, and personalised journeys to stay relevant.

By the Steer73 Insights Team

AI

AI agents in manufacturing

Discover what AI agents can (and can’t) do, and see 11 practical examples manufacturers can deploy today to cut costs, improve quality & grow.

By Karl Greenshields, Head of Discovery @Steer73

AI

10 AI agent ideas for restaurants

In this article we explore what AI agents are, and share 10 high-value use cases for restaurants.

By Karl Greenshields, Head of Discovery @Steer73

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